Jen, Eva and I met for brunch on Sunday. We were planning on going to Fressen, since it is convenient for me, I can’t ever have french toast or waffles or pancakes, since they all have dairy, so I welcomed the opportunity of going to a vegan place and not having to worry about ingredients.
I was the first to arrive and was glad to see that there was a 4 person table that was free. I talked to the waitress (there is no hostess, it’s a small place) and told her I needed a table for 3, she asked if I had a reservation and I said no, the next I heard was “I’m sorry we’re full, maybe you want to come back in about 20 minutes”. She was practically telling me to leave! Not only because of what she was saying, but the way she said it, a little bit more and she would have pushed me out the door.
I said my friends were not there anyway, so I could wait the 20 minutes right there (I was not about to leave and wait in the street, in other circumstances I could have, but not after the attitude). Finally Jen came and then Eva, meanwhile another 2 or 3 parties showed up and they were also told to leave and come back later. Two girls asked if they could seat at the bar, and she said no, just like that.
So after Eva arrived I said I didn’t feel like I wanted to stay there, so we walked 100 metres west to Shanghai Cowgirl. We were welcomed and treated with courtesy, plus they had a patio and it was such a nice day that we sat out there (it was just before the freak thunderstorm). It was so late that we didn’t quite have breakfast but more of a brunch. Eva was the only one who had eggs (scrambled), Jen had a grilled cheese havarti sandwich, it looked delicious. I had the burger.
What a difference does a smile make, the people at Fressen should take a look at what their neighbours are doing and learn from it. I guess they are counting on being one of the 2 or 3 only vegan restaurants in town, giving them a sure market. But people can still go somewhere else and have a good time, especially if they are shown such an attitude.